Covid 19 Policy

Dear Guest,

In this time of uncertainty, we can assure you that the safety of our guests and staff alike is our highest priority. This document outlines a set of guidelines we have implemented within the Hotel in line with Government standards for the comfort, safety and well-being of our guests & our team.

Public Areas

  • Flow through the building has been adapted to allow a one-way system through the hotel with signage in all areas advising persons.

  • Protective guards are in place at the front desk. 

  • All staff will be wearing masks for safety.

  • Staff on commencement of work have temperatures taken prior to assuming duties daily.

  • Social distancing in place for staff throughout hotel and in our offices.

  • We have carried out training with our team on Infection control & prevention. All staff are fully aware of their responsibilities when it comes to the prevention of the spread of infection.

  • Numerous sanitizer points are in place throughout the property on entrances, back of house and high-volume areas.

  • A dedicated Housekeeping assistant is sanitizing all public areas regularly.

  • Credit card machines are sanitized in all departments following use.

Dining Areas

  • Please Wait to be Seated Signs are in place with a Host greeting guests and seating.
  • One Way System in place and signage clearly visible.
  • Ample outside dining space is available so guests can dine in the open air with social distancing of tables. 
  • Menus are sanitised before & after each customer.
  • All glassware & cutlery has been cleaned in an over 70-degree wash.
  • We encourage payments to be completed via contactless format at tables.

 Accommodation

  • Windows are being left open in guest rooms after departure to ensure clean air circulation. 
  • Housekeeping department staff wearing personal protective equipment.
  • Rooms are fully sanitised after departure of each guest. 

 Meetings & Events

  • Our meeting rooms are being thoroughly sanitised prior to arrival
  • Conference/meeting rooms have been set with social distance measures in place with individual tables.
  • There are hand sanitising stations in each room.
  • Tea/coffee is available and made to order.
  • Bottled Water is available for the duration of conferences.

While you are at the hotel, we would like to remind you to please:

  • Sanitise and wash your hands as often as possible
  • Cover nose & mouth when coughing
  • Advise if you have any flu-like symptoms we have additional protocols in place in the handling this situation.

Please remember for the safety of our staff and other hotel guests, we would ask you not to travel if you have been in close contact with a confirmed case of coronavirus in the last 14 days and /or if you have a temperature of 38 Degrees C or higher.

We’d like to thank you for your ongoing co-operation with us at this time as we adapt to a new normal in the hotel. We look forward to welcoming you with the same warmth & hospitality we have always done. While Covid-19 is a continuous & fluid situation, we are committed to keeping you informed and to care for you as a valued guest.

Kind Regards,

The Management, The Devon Inn Hotel